Customer Access and Welfare Service privacy notice

Legal obligation or public task under various UK laws including but not limited to:

The reasons we use your data

  • job shops
  • welfare rights
  • Blue Badge applications
  • service delivery (including but not limited to highways, housing, waste, council tax, public health and safeguarding)
  • service improvement and planning
  • statutory requirements (for example, reporting to and administration on behalf of central government)
  • prevention and detection of crime

Why we are allowed to use your data

Legal obligation or public task under various UK laws including but not limited to:

  • Data Protection Act 2018
  • The Human Rights Act 1998
  • Housing Benefit Regulations 2006
  • Disabled Persons' Parking Badges Act 2013
  • Local Welfare Support Scheme
  • The Equality Act 2010
  • Localism Act 2011
  • The Local Government Finance Act 1992
  • The Highways Act 1980
  • Crime and Disorder Act 1998
  • Health and Safety at Work Act 1974

Consent is relied upon only when you are presented with the option to provide your data.

Who we can share your data with

  • elected members and MPs (as your representative)
  • other council departments (please see service specific privacy notices for information about how those departments use your data)
  • Police
  • other local authorities
  • Central Government Departments
  • Public Health England
  • Microsoft (for account authentication purposes only)

Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on 19 May 2023.