Council housing privacy notice

Legal obligation or public task under various UK laws including but not limited to:

The reasons we use your data

  • assessment of customer housing situation
  • equality monitoring
  • financial transactions
  • housing benefits or Universal Credit
  • prevention and detection of crime, including fraud
  • mutual exchanges
  • processing of grant applications for adaptations
  • property alterations (permissions)
  • regulatory, licensing and enforcement functions
  • research including consultations
  • service delivery
  • service improvement and planning
  • statutory requirements. For example, reporting to Government
  • tenant engagement

Why we are allowed to use your data

Legal obligation or public task under various UK laws including but not limited to:

  • consent – consultations
  • The Equality Act 2010
  • The Housing Acts 1985, 1988, 1996, 2002, 2004
  • Housing Grants, Construction and Regeneration Act 1996
  • Landlord and Tenant Act 1987
  • Localism Act 2011
  • necessary for the performance of a contract (tenancy agreement)
  • necessary for the performance of a public task

Who we can share your data with

  • Belle Isle Tenant Management Organisation
  • contracted suppliers
  • contractors providing housing services and repairs
  • government departments (for example HM Revenue and Customs and Department for Work and Pensions)
  • mutual exchange (Registered providers or other local authorities)
  • other council departments (for example Welfare and Benefits)
  • property alterations (council services, such as Planning and Highways teams)
  • other local authorities
  • police

Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on 18 September 2020.

Privacy information